Privacy Policy The Coach Creator Effective Date: 23.03.2025
1. Introduction
Welcome to The Coach Creator ("we," "our," "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal data. This Privacy Policy outlines how we handle your information when you visit our website, enroll in our courses, or interact with our services hosted on Kajabi. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. What Information We Collect
● When you interact with The Coach Creator, we may collect the following types of personal data:
2.1 Information You Provide Directly
● Personal Information: Your name, email address, phone number, and billing information when you purchase a course or subscribe to our content.
● Account Information: Your username and password when creating an account on our platform.
● Course Interactions: Any assignments, feedback, or messages you submit within the course platform.
2.2 Automatically Collected Data
● Website Analytics: We collect data through cookies and tracking technologies (Google Analytics, Facebook Pixel) to measure traffic, engagement, and user behavior.
● Device Information: Your IP address, browser type, operating system, and referring URLs.
● Kajabi Data Tracking: Our platform provider, Kajabi, may collect additional data related to site performance and functionality
3. How We Use Your Information
We use your data to:
● Provide and improve our courses and coaching materials.
● Process transactions and deliver your purchased content.
● Send important updates, newsletters, and marketing offers (only with your consent).
● Analyse website performance and enhance user experience.
● Maintain security and prevent fraud.
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share data with trusted third parties to operate our services:
● Kajabi (our course hosting platform) for site management and user access.
● Payment Processors (e.g., Stripe, PayPal) for secure transactions.
● Email Marketing Providers for email communication.
● Legal & Compliance Authorities when required by law or to protect our rights
5. Cookies & Tracking Technologies
We use cookies and tracking technologies to:
● Personalise your experience on our website.
● Analyse traffic and improve marketing campaigns.
● Ensure website security and prevent spam.
You can manage cookie preferences in your browser settings. For more details, visit our Cookie Policy.
6. Your Rights & Choices
Depending on your location, you may have the following rights under GDPR (EU) or CCPA (California):
● Access & Portability: Request a copy of your data.
● Correction: Update inaccurate information.
● Deletion: Request to erase your data.
● Opt-Out of Marketing: Unsubscribe from promotional emails at any time. To exercise these rights, email us at [email protected].
7. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure payment processing, and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security
8. Data Retention
We retain personal data only as long as necessary for legal, business, and operational purposes. After that, we securely delete or anonymise your information.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal data.
10. Updates to This Privacy Policy
We may update this policy periodically to reflect changes in regulations or business practices. We will notify you of significant changes via email or a notice on our website.
11. Contact Information
For any privacy-related questions or requests, contact us at:
The Coach Creator
Email: [email protected]
